What do you do when someone says you made a mistake?

The easy thing to do is to get defensive.  To shut down, ignore it, to say “it’s not my fault!”  It’s tougher to take it as an opportunity to learn.  To say “help me understand what you mean.”

Shortly after I posted a blog last month critiquing Seattle City Council Member Mike O’Brien’s comments on gender and childcare, I received a message on Twitter: “I’d love to chat about your recent post.  Maybe we could talk on the phone?”